![]() You may be prompted to enter your computer password (the one you use to log in to the computer itself). Click Continue and then Install on the windows shown below. If it doesn't, you may need to select "Download" and then double click "chromeremotedesktop.dmg" in your downloads.ħ. ![]() The installer should download and open automatically. Here, under “Remote Support,” you should select “Accept and Install.” After the extension has been added, you may close the windows that opened during this process and return to the original tab where you began. We're about halfway done - now you'll need to install the desktop client.Ħ. You'll see a confirmation, as below, that Chrome Remote Desktop has been added to your browser. ![]() Select the download button (highlighted here with a black box) under the “Get Support” section.ģ. You may need to sign into your MCAD Google account if you have not already.Ģ. On this page, click "Remote Support" in the upper right corner. For assistance with this process or to request a remote support session, please contact the Help Desk at or 61.ġ. You only have to do this installation process once. For help remotely accessing a computer on campus using Chrome Remote Desktop, contact the Help Desk.īelow are instructions for installing the remote support client. NOTE: This article addresses remote support only. ![]() Installing this does not give anyone continuous access to your computer - to start a remote support session, you'll have to explictly give permission, and you can end the session at any time. Chrome Remote Desktop is a handy program that can allow Help Desk staff to remotely control your computer in order to support you.
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